This attitude can also occur when an employee fails to read human emotion in the customer and reacts according to his or her professional training or relies upon a script. These situations can often be resolved by an employee updating the information however, when this cannot be done easily, the 'Computer says no' attitude can be viewed as becoming prevalent when there is unhelpfulness as a result. When this information is not updated, it can often lead to refusals of financial products or incorrect information being sent out to customers. The 'Computer says no' attitude often comes from larger companies that rely on information stored electronically. Carol uses the paraphrase 'Brexit Says No', when the woman wants to go to France, Spain and Italy. The catchphrase returns in Little Brexit, where Carol is still working at Sunsearchers as a holiday rep, confronted by a woman wanting to go to Europe.

The phrase was also used in the Australian soap opera Neighbours in 2006 as a reference to Little Britain. When asked to do something aside from asking the computer, she would shrug and remain obstinate in her unhelpfulness, and ultimately cough in the customer's face. In Little Britain, 'Computer says no' is the catchphrase of Carol Beer (played by David Walliams), a bank worker and later holiday rep and hospital receptionist, who always responds to a customer's enquiry by typing it into her computer and responding with 'Computer says no' to even the most reasonable of requests.

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